For business.
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Banking.

Get access to business banking products and services that are specifically tailored to work with the hospitality industry.

There are many challenges facing hospitality businesses so our Small Business Specialists are on hand to provide expert banking and finance to support your day-to-day operations and power your growth. Running a hospitality business can be tough. You’re wearing all the hats, working long hours, and paying big bills. Our Small Business Specialists are here for you 7 days a week. They’ll help you get ahead with sound, jargon-free advice and smart banking: from internet and mobile banking platforms, simple day to day transactional accounts, to funding and asset finance options. We also have a range of innovative merchant products including BNZ PayClip and CurrencySelect.

As a BNZ Small Business customer, you’ll have 7-day access to dedicated business banking specialists with the passion to help you succeed.

Awarded Canstar’s Best Small Business Bank winner six years running (2011-2016).

Connect with us through www.hospocollective.co.nz and you'll be able to take advantage of our special Hospo Collective offer: Business Baseline - all your banking essentials including online banking, transaction account and debit card with no package fee for first 12 months - total saving = $120*
Competitive merchant facilities – EFTPOS or BNZ PayClip
No establishment fee on new business loans^

* After 12 months you will be charged standard account fee of $10 per month (fee subject to change). Service fees still apply. Must be a Small Business (excluding Partnerships) that is not managed by BNZ Partners, with an annual turnover of less than $1M to qualify for this offer.
^ BNZ lending criteria, terms and conditions, and fees apply.

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Insurance.

When it comes to insurance, you need to know you have the right cover in place long before you have to make a claim.

We understand the hospitality sector and can help restaurant and catering business operators reduce the risks associated with food service, determine the best cover for liabilities and protect your assets.

Aon’s tailored insurance solution ensures you get maximum cover at cost-effective rates. This means you can run your business with the confidence of knowing that you’re covered for everything from fire and general, public liability, natural disaster, machinery breakdown, food spoilage, employee dishonesty and income protection.

At Aon we can help you shape your insurance package to ensure it meets your needs in line with any key risks, key persons, budgets and timelines. Whatever your insurance requirements, we encourage you to talk to one of our dedicated brokers. When it comes to protecting your business, we’ve got your back.

For Hospo Collective customers, Aon offers one-on-one insurance consultations and reviews for tailored hospitality and business packages. As New Zealand’s leading insurance broker with 77 offices nationwide, we offer a local service, no matter where you are.

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Information technology.

Most hospitality businesses need to be connected. By partnering with The Instillery, you can tap into the smartest support services, apps and expertise available online, promising a better experience for you, your team and your customers.

Our TopShelf Hospitality is a suite of software and apps designed specifically for the hospitality industry. Kounta POS not only seamlessly runs your tills, it gives you real-time performance metrics and insights to make more informed decisions. The Deputy app makes rostering, payroll and staff administration super simple. And by offering your guests Purple WiFi, you can easily build customer profiles and send them notifications as they arrive or leave.

The Instillery team knows the best technology on the market and will deliver better, smarter experiences to your staff, managers and customers. As your hospitality partner, The Instillery offers you a dedicated support line, where a tech expert and solutions are just one call away.

As a Hospo Collective customer, you’ll gain access to the special Instillery offer of 20% off our Kounta Point Of Sale setup fee.

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Accounting.

When it comes to understanding your businesses performance Haven should be your first choice.

With specialist advisers across a range of services, we have all the expertise required to help your business realise its potential. We believe results are best achieved when we fully understand the problem. That’s why we listen first and tailor solutions that best fit your business’s needs.

Accounting isn’t just about last year results, it’s also about improving the next. As well as offering tax and compliance services, we use our extensive knowledge and experience to improve operational efficiencies and help businesses reach their long-term goals.

Accounting
Improve efficiencies and keep your business compliant. Haven offers a full range of accounting services to keep your business running smoothly.

Taxation and ACC
Reduce your payments while still meeting your obligations. Haven can act as an agent for all your tax and ACC related matters.

Strategic Business Advice
Propel your business to the next level. Haven can offer strategic advice across forecasting, planning and restructuring.

As a Hospo Collective customer, you’ll enjoy a free initial consultation and appraisal plus access to a special HAVEN package deal including affordable fixed monthly packages, world-class thinking and advice tailored to your specific business needs - all at a 10% discount.

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Human resources.

MyHR is your outsourced HR department. They help you keep the good staff and remove the bad ones.

Their team of HR and employment law experts support you with all HR matters and the world-class MyHR software ensures all employment documents are stored securely for easy access. Automation and reminders remove hassle from your busy day.

MyHR empowers you to deliver inspired employee engagement, motivation and performance management with quality, online performance reviews.

MyHR writes all employment documents for you, you will never have to slave over templates again. Simply take 1 minute to add a new employee to MyHR and you will receive a custom written, legally compliant employment agreement, offer letter and job description, ready to issue to the new employee.

If things aren’t working out, the MyHR track-record for disciplinary management and restructures is exceptional.

Best of all; this is all provided for a single, monthly subscription. All MyHR services are covered by this subscription, with unlimited use at no extra cost. MyHR is so confident you will value the service there is also no lock-in contract.

As a Hospo Collective customer, we give you 25% off set up fees, as well as on-call HR support, specialised software and expert advice.

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Payroll.

SmartPayroll is New Zealand’s leading online payroll system, powered by Datacom. SmartPayroll makes life easier for thousands of business owners in the hospitality industry, with specific features to help you alleviate some of the hassle that goes with managing staff.

One of the biggest challenges in the hospo industry is navigating the complicated legislation to make sure you are keeping accurate pay records, paying the staff & IRD on time, managing varying hours worked and leave calculations. All while trying to do what you’re best at – running your business.

SmartPayroll has lots of great features like an app for the boss to run their pays on the go and another app for employees to enter timesheet info, request leave and view payslip info.

What’s in it for you?
All Hospo Collective customers receive FREE sign up and the first month FREE. You then have access to the FREE unlimited helpdesk, free upgrades and regular updates on legislative changes. All this to help you manage one of the most complicated aspects of your business while providing you the protection and peace of mind that comes through knowing you have staff paid correctly and on time, with help when you need it at the end of the phone.

With The Hospo Collective, you can get your first month FREE, with FREE unlimited access to the SmartPayroll helpdesk and updates on legislation and obligations.

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Business sales.

What is the value of your business? How will you maximise the return on investment when you decide to sell? How will you find and identify the ideal buyer?

Since 1987 we’ve been working with passionate Hospitality Business entrepreneurs to provide answers to these questions. Then we work to sell our client’s business, ensuring they get the return that their effort deserves.

That sounds simple, however we understand every business has its own story.
When the time comes to sell your business we will support you at every step of the process and manage all the relationships that are involved in a sale.

So while we have a depth of industry knowledge and connection, we listen and prepare an individual plan for every client. We have Business Sales Consultants across New Zealand ready to provide advice. They are supported by systems and marketing resources that are second to none.

Before you even consider selling you’ll need to understand the journey ahead and your final goal. Take the time to have a chat with us. We’ll take you there.

As part of The Hospo Collective we can offer you a free appraisal of the market value of your business.

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XERO.

If you run a cafe, catering company or pub, you’ll know as well as serving up delicious offerings, using time and resources efficiently is part of the recipe for success. Food and staff are likely two of your biggest expenses, so it’s important you have the right mix of these two ingredients, to keep your business running smoothly and your customers coming back for more.

Finding this balance, while juggling so many elements of your business can be a big drain on resources. The majority of your time might be spent planning staff schedules, not to mention processing payroll, keeping inventory in check, planning purchases, and so on.
When you integrate your accounting software with other business applications to help run your business – life can get a whole lot easier.

We have teamed up with the Hospo Collective, to help streamline your entire hospitality operation – while giving you back time in your day. So you can spend more time delighting your customers and growing your business.

How Xero works for your business:

  • Use Xero as a central source of the truth
  • Get paid faster for better cash flow
  • Run your business from anywhere
  • Understand your up-to-date cash position
  • Collaborate with your finance team
  • Protect your business data

Whether you run a restaurant, bar, or serve coffee in a local cafe, there’s a cloud app or service to integrate with Xero and help you run your business. The beauty of our software is you can be confident that you have an up-to-date picture of how your business is doing, no matter where you are.

To help support all Hospo Collective customers, we offer 50% off your total Xero subscription for the first 2 months. See the benefits Xero can make to your business before your first full bill arrives, we are here to help 24/7 - around the clock.

We’ll be in touch.

Thanks for visiting The Hospo Collective.

We’re here to help you find the right partners for your business needs. You have expressed interest in learning about the following marked subjects

Please fill in the details and someone from the Hospo collective will be in touch within 48 hours to help connect you to the right partner.

The Hospo Collective
0800 2HOSPO
Our Privacy Policy

The web offers the chance to collect information about site users. This information can be personally identifiable information or aggregated information. However your privacy is important to the Hospo Collective, and we want to be sure that you understand the terms and conditions relating to the way in which we collect information and the use of that information. This privacy policy tells you what information we collect, what we do with it and your rights to view, correct or change it.

The Office of the Privacy Commission provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.

The information we collect & how we use it

We have collected this information in order to provide you with, and connect you to the best possible service while you are visiting our site. To this end we may use the following information that you provide, for the following purposes:

  1. Personally Identifiable Information. You provide this when you fill out our Contact Us form or our iHQ Appraisal.
  2. We may contact you to inform you of services that we offer. Examples of these services could include email newsletters, discussion forums, events, workshops and from time to time discounts on services, resources and activities.
  3. Aggregated Data. This information is generated by our systems as it tracks traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.
  4. The aggregated data (not the personally identifiable information) may be shared with third parties such as advertisers, sponsors or business partners.
  5. Your personally identifiable information may be shared with third parties when we believe in good faith that we are required to do so by law.
  6. Only if your prior permission has been obtained (which we would usually do at the time of collection), we may share the information with specified third parties.
  7. To verify your identity if you need help with a forgotten password or you are having login problems with one of our site services
  8. To help provide any other services that you have requested
  9. To offer the most relevant information suitable to you and your interests
  10. For any marketing, promotional, publicity, marketing or market research that we might undertake
  11. For any other purposes for which you have given permission.

Email communications

We may use your email to deliver the Hospo Collective updates, as well as for other promotional (e.g., new services + campaign offerings, special offers by us or other third parties) purposes. Email messages we send you may contain code that enables our database to track your usage of the emails we send you, such usage includes whether the email was opened and what links (if any) were clicked. If you send an email to us, we will collect your email address and the full content of your email, including attached files, and other information you provide.

Who we share your information with

Your information may be hosted with a service provider. Our agreements with them protect the information that we collect from any unauthorised use.

What about cookies?

A cookie is a small file that resides on your computer and is recognised by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use (eg Mac or Windows), the browser that you use (eg Firefox or Chrome ) and what domain you are accessing our sites from.

With this information we can do the following: 1. Track traffic patterns to our site. 2. Ensure that the most relevant content is being shown. 3. Allow you to enter certain site member services without having to login each time you visit. If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.

What about our advertisers and business partners?

This Privacy Policy only relates to our sites. You should be aware that we are not responsible for the practices of our advertisers or business partners. Our site may contain links to other sites. You should check their privacy policies before providing personally identifiable information to them or any other third party.

Opting in and opting out

You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our services. You may indicate your preference to opt out of receiving promotional communications by following the unsubscribe instructions provided in the Hospo Collective promotional email you receive or by contacting us directly on 0800 2 HOSPO or by email at hello@hospocollective.co.nz. Please be aware that it may take up to 10 days for us to process an opt-out request.

Can we change this policy?

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time.

Your right to access your information

The Privacy Act of 1993 gives you the right to access and correct your personal information. To find out more about how to do this, please contact the Hospo Collective on 0800 2 HOSPO or by email at hello@hospocollective.co.nz.